Terms of Service

Please read these terms carefully before using our services

Last Updated: December 15, 2024

Welcome to VPN 360. These Terms of Service ("Terms") govern your access to and use of VPN 360's virtual private network services, applications, and website (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Important Notice

If you do not agree to these Terms, you may not access or use our Services. Please read these Terms carefully and make sure you understand them before using VPN 360.

1. Acceptance of Terms

By creating an account, downloading our application, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

These Terms constitute a legally binding agreement between you and VPN 360. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Service Description

VPN 360 provides virtual private network ("VPN") services designed to enhance your online privacy and security. Our Services include:

Privacy Protection

Encrypted internet connections to protect your online activities from third-party monitoring

Global Server Network

Access to servers in multiple locations worldwide for secure and fast connections

No-Logs Policy

We do not monitor, record, or store your VPN browsing activity

Cross-Platform Support

Applications available for iOS devices with Android coming soon

No-Logs Guarantee: VPN 360 operates under a strict no-logs policy. We do not store connection timestamps, session information, bandwidth usage, traffic logs, IP addresses, or browsing data.

3. User Eligibility

To use our Services, you must:

  • Be at least 16 years of age (or the age of majority in your jurisdiction)
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using VPN services under applicable laws
  • Comply with all applicable local, state, national, and international laws

4. Account Registration

To access certain features of our Services, you may need to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Not share your account credentials with others
  • Accept responsibility for all activities under your account

You must notify us immediately of any unauthorized use of your account or any other security breach.

5. Subscription and Payment

5.1 Free and Premium Services

VPN 360 offers both free and premium subscription plans. Free services may include limitations on server access, connection speed, or features. Premium subscriptions unlock additional features and benefits.

5.2 Payment Terms

  • Payments are processed through Apple App Store or Google Play Store
  • Subscription fees are billed in advance on a recurring basis
  • Prices are subject to change with reasonable notice

5.3 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage and cancel subscriptions through your App Store or Google Play account settings.

5.4 Refunds

Refund requests are handled according to the policies of Apple App Store or Google Play Store. Please contact the respective platform for refund inquiries.

6. Prohibited Activities

You agree not to use our Services to engage in any of the following prohibited activities:

Illegal Activities

  • • Any violation of applicable laws
  • • Fraud, phishing, or identity theft
  • • Distribution of illegal content
  • • Money laundering activities

Network Abuse

  • • Hacking or unauthorized access
  • • DDoS attacks or network flooding
  • • Port scanning or vulnerability probing
  • • Malware or virus distribution

Spam & Abuse

  • • Sending unsolicited bulk emails
  • • Spam transmission of any kind
  • • Pop-up or advertisement abuse
  • • Harassment or threats

Service Abuse

  • • Reselling or sharing accounts
  • • Excessive bandwidth consumption
  • • Automated bot connections
  • • Circumventing usage limits

Warning: Violation of these prohibitions may result in immediate suspension or termination of your account without refund, and may be reported to appropriate authorities.

7. Fair Usage Policy

To ensure quality service for all users, VPN 360 implements a fair usage policy. You agree to use our Services reasonably and not to:

  • Create an excessive number of simultaneous VPN sessions
  • Use automated systems or bots to connect to our servers
  • Consume substantially excessive bandwidth that affects other users
  • Attempt to circumvent any technical limitations of the Services

We reserve the right to temporarily suspend or limit access for users who violate this fair usage policy. Network speed estimates provided are not guaranteed and actual speeds may vary based on various factors.

8. Service Availability

While we strive to provide reliable and continuous service, VPN 360 does not guarantee uninterrupted access. The Services may be temporarily unavailable due to:

  • Scheduled or emergency maintenance
  • Hardware or software failures
  • Third-party service provider issues
  • Network connectivity problems
  • Force majeure events

We will make reasonable efforts to notify users of planned maintenance in advance when possible.

9. Intellectual Property

All content, features, and functionality of the Services, including but not limited to software, text, graphics, logos, icons, and images, are owned by VPN 360 or its licensors and are protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute our software or content
  • Reverse engineer, decompile, or disassemble our software
  • Remove any copyright or proprietary notices
  • Use our trademarks without prior written consent

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

VPN 360 does not warrant that:

  • The Services will meet your specific requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained will be accurate or reliable
  • Any errors in the Services will be corrected

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VPN 360 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

In no event shall our total liability exceed the amount you have paid to VPN 360 in the twelve (12) months preceding the claim, or $100, whichever is greater.

12. Termination

12.1 Termination by You

You may terminate your account at any time by discontinuing use of the Services and cancelling any active subscriptions through your App Store or Google Play account.

12.2 Termination by VPN 360

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, including but not limited to:

  • Violation of these Terms
  • Engaging in prohibited activities
  • Non-payment of fees
  • Legal or regulatory requirements

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Notify you via email or in-app notification for significant changes
  • Post the updated Terms on our website

Your continued use of the Services after any changes indicates your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or the Services shall be resolved through good-faith negotiations. If negotiations fail, disputes may be submitted to binding arbitration or resolved in courts of competent jurisdiction.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

We will respond to your inquiries within a reasonable timeframe. Thank you for using VPN 360!